March 6, 2026

How to Get Specialist-Level Menopause Care (Even When You’re Told You’re “Too Young”) with Madge Rumman

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If you have ever walked into a doctor’s office with real perimenopause symptoms and been told you are too young, this conversation will feel validating.

In this episode, Madge Rumman, co-founder of Blair Health, shares how women can access specialist-level menopause care without waiting months for referrals or feeling dismissed in primary care. We talk about why menopause is diagnosed based on symptoms rather than blood tests, what often gets missed in traditional healthcare, and how to trust what your body is telling you.

Madge also explains how Blair Health combines licensed providers with structured digital assessments and responsible AI to deliver personalized menopause treatment plans in a regulated, clinically grounded way. Beyond individual care, we explore how midlife health affects career progression, leadership pipelines, and why employers should be paying attention.

This is a conversation about access, validation, and action. Whether you are navigating menopause yourself, supporting women in your workplace, or building in women’s health tech, you will walk away with clarity on what to look for and what to do next.

Chapters:

👋 00:56 Meet Madge Rumman & Blair Health’s Mission

💡 02:20 How a Personal Health Gap Sparked a Women’s Health Solution
🤝 06:09 Leverage Mentorship and Skills to Break Barriers in Tech
⚕️ 08:00 How Blair Health Delivers Faster Specialist Care
📊 15:41 Why Midlife Care Access Boosts Workforce Success
❌ 21:34 Stop Believing These Menopause Myths
🤖 32:42 How to Use AI Responsibly in Healthcare
🚀 40:32 How to Try Blair Health and What to Do Next 


Links:

Website: www.blairhealth.com
LinkedIn: www.linkedin.com/in/madgerumman
Explore Blair Health’s platform, connect with Madge on LinkedIn, and discover how you can support women’s health and workplace equity today. 
 

Thank you to our podcast sponsor

Go From Expert to Thought Leader with the Genius Discovery Program.

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Learn more at: geniusdiscovery.org 

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  • (00:56) - Meet Madge Rumman & Blair Health’s Mission
  • (02:20) - How a Personal Health Gap Sparked a Women’s Health Solution
  • (06:09) - Leverage Mentorship and Skills to Break Barriers in Tech
  • (08:00) - How Blair Health Delivers Faster Specialist Care
  • (15:41) - Why Midlife Care Access Boosts Workforce Success
  • (21:34) - Stop Believing These Menopause Myths
  • (32:42) - How to Use AI Responsibly in Healthcare
  • (40:32) - How to Try Blair Health and What to Do Next

Want to meet more amazing women like the guests featured on The She Leads Podcast? Then come to She Leads LIVE 2024 - October 17 - 19th in NYC 🍎 !

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00:56 - Meet Madge Rumman & Blair Health’s Mission

02:20 - How a Personal Health Gap Sparked a Women’s Health Solution

06:09 - Leverage Mentorship and Skills to Break Barriers in Tech

08:00 - How Blair Health Delivers Faster Specialist Care

15:41 - Why Midlife Care Access Boosts Workforce Success

21:34 - Stop Believing These Menopause Myths

32:42 - How to Use AI Responsibly in Healthcare

40:32 - How to Try Blair Health and What to Do Next

Adrienne Garland:

Leadership isn't just changing. It's evolving in ways we're only just beginning to imagine. And women, we're not playing this game anymore. We're the ones reshaping the entire field, building models, movements, and businesses that serve more than just a few. On the She Leads podcast, you'll hear real conversations with women who've broken through all kinds of barriers, revenue, identity, orders, and expectations.

Adrienne Garland:

There's no sugarcoating here, just the truth told by those who are living it. I'm Adrienne Garland, entrepreneur, strategist, educator, and creator of live experiences gathering women leaders together for over a decade. And this is the She Leads podcast. Hello, and welcome back to another episode of the She Leads podcast. My next guest is incredible.

Adrienne Garland:

I cannot wait to speak with her. Her name is Madge Rumman, and she's the cofounder of Blair Health. It's a tech platform that's rewriting women's midlife care from the ground up. Madge isn't just tackling menopause, she's working to close the care gap with personalized AI powered health plans overseen by licensed providers. Her entrepreneurial journey spans scaling fintech startups and now building Blair's vision for health equity and representation, all while breaking into an industry shaped by decades of systemic barriers.

Adrienne Garland:

I can't wait to have this conversation with you today. Madge, welcome to the She Leads Podcast.

Madge Rumman:

Thank you so much. Thanks for having me.

Adrienne Garland:

Well, I am so excited to speak to you on a couple of different levels. First to understand, you know, who you are and how you got into the whole, you know, femtech, healthcare tech world. And also to talk about what it's like to grow this type of business and incorporate this new technology. So let's just start to give the audience a background about who you are. So can you tell us a little bit about your journey into the health tech world?

Madge Rumman:

Yeah, absolutely. So I've been in the startup world my entire life, but I'm actually very new to the health tech space. So I had a very traditional start to my career. So I started off in management consulting. And then that brought me into the world of financial services and I was really passionate about that.

Madge Rumman:

And I've had the opportunity to work at two incredible startups as head of product and growing those businesses and then scaling them to exits. But I've always known that I wanted to be an entrepreneur. And I was in search of a problem that I felt mattered. So the it would have been very natural for me to plug myself into FinTech, but I sort of felt that I had done everything cool that there is to do there. And when I was at a point in my life where I had the appetite to take on a bigger risk, was really in search for a problem that has been ignored, where technology has an opportunity to really make an impact.

Madge Rumman:

So the opportunity came to me when I wasn't looking for an opportunity and it was when I had my second child. So I had a very random conversation with one of the doctors at the hospital there And she talked to me about how people wait a very, very long time to see her. And that sort of sparked a thought of why is that the case? And I went on to do some research and what I discovered is that, you know, we as women, we tend to outlive men, which is great. But we also spend more years in poor health.

Madge Rumman:

And the core reason behind that is a massive bottleneck in our healthcare system, where frontline staff, which is family doctors, are not empowered with specialized knowledge to really be able to help women. So there are conditions like perimenopause and menopause and urology and cardiovascular disease that take the woman out of the workforce, but also take women out of the face of earth. And we thought that there's a better way of doing it. And that way is to create the platform that can really close that specialist gap and allow women to get help and personalized help faster. And it's been a really, really exciting journey and we wake up every day very, very excited to continue to build Blair Health.

Adrienne Garland:

I love that. That's so incredible. And having that type of background, growing, scaling, exiting businesses is also something that not a lot of women entrepreneurs get the chance to do. So the fact that you were part of companies that were doing that gives you a ton of insight. And I really love that, you know, you were, you're a serial entrepreneur, clearly.

Adrienne Garland:

And you were seeking a problem that is worth solving. And instead of just looking for the biggest opportunity, you looked at what was personal to you and where you felt that you could probably make the most impact. And I think that when women start businesses and when they're growing businesses and even when they come to the end of their entrepreneurial journey in a particular company, I do think that they look to impact. And it's something that, you know, even women that are coming up through corporate and deciding what should I do next? We're almost, you know, at the point of like, okay, that was great and I learned a lot, but you know, how did I really help?

Adrienne Garland:

And so, you know, Blair Health seems like the perfect opportunity for you to apply all of those skills and also incorporate your passion, which is so amazing.

Madge Rumman:

Yeah, yeah, that's exactly right. And it was the opportunity to make an impact and women are also very underrepresented, not just on the funding side of the house, but also in the career paths to your point that they choose to do. So I always found that to be a very lonely journey when I was at those other companies that I worked at because I was the head of product in a more technical role that is typically occupied by men. So women also tend to sort of avoid the opportunity to really build out their skill sets in those fields. And I consider myself very, very lucky because I've had incredible mentors at all of the startups that I've worked at where people really encouraged me to take a risk in my career and really nourish those building skills that I found them to be very, very applicable.

Madge Rumman:

So even though FinTech is really different from FemTech, there's a lot that can be transferred over including working in a highly regulated environment, including those fundamental product management skills of how do you build that digital experience that scales with the numbers. The complexity is also one of those things that can be really shared across industries. So I found it incredible incredibly helpful. And it was also helpful on the network side of the house to have an incredible group of mentors that have really opened up doors for myself and for all of us at Blair Health that have really helped us grow the business.

Adrienne Garland:

It's so encouraging to hear because we don't often hear stories of, you know, mentorship and support that allow a woman to, you know, continue to rise, especially through, you know, corporate ranks, maybe the startup world is different, maybe tech is changing a little bit, I sure hope that it is because we hear a lot of, you know, stories of women getting pushed out. So the fact that you are thriving and moving into other areas is is really, really encouraging. I want to just sort of ask a couple of questions around, you know, just healthcare and then AI, because I do think that as women, you know, we go to family doctors or primary care physicians, and then we do start to get into this place in our health where, you know, we're like, we respect the doctors and we respect their, you know, knowledge. To your point, you know, there's not a lot of education that these doctors get on women, on perimenopause, on menopause, it's definitely changing. But you're seeing so many of these companies start up that almost allow women to go on their own healthcare journey.

Adrienne Garland:

And a lot of women I feel like are opting out of the traditional, you know, family practitioner and going down the path of, you know, like Winona or Midi or hers and all of these different type of things. So can you talk to us a little bit because I'm not as familiar as I'd like to be with Blair Health. Can you talk about, you know, what is Blair Health and why would a woman turn to Blair Health either in conjunction with her, you know, primary care physician or in, you know, as a replacement of her primary care physician?

Madge Rumman:

Yeah, absolutely. So the core of Blair Health is that access to specialists is very limited. So the first line of defense is always going to be going to your primary care provider and primary care providers do a fantastic job of trying to help a very diverse population. So with, you know, for some conditions like perimenopause and menopause, there's a very wide knowledge gap. And then that knowledge gap basically makes it so that on average, if you were seeing somebody for something like perimenopause and menopause, you might go through like five rounds of referrals before you actually get to talk to somebody who can help you.

Madge Rumman:

So with Blair Health, what we have done is we've built a virtual health platform that really puts exceptional clinical care in the hands of every woman. And we've done it in a way where we have standardized the medically practiced way for the health conditions that we that we service. So let's say you're thinking about whether or not you are in perimenopause. So what you do is you go to blairhealth.com, you create an account, the account creation is free. And what we do is we instantly diagnose the stage of menopause that you are in.

Madge Rumman:

So that could include anything from premenopause, perimenopause, somewhere in between, or menopause and beyond. And a lot of people may not know this but that's something that's a condition that's diagnosed based on clinical observation, meaning it's all of your symptoms that dictate whether you have it or not. So what we do is we immediately tell you if based on your symptoms, you're likely to be in perimenopause or menopause or what stage you're in. And then the second part basically replicates the experience that you would get in a specialist office. So when go in and you see a specialist, they're going spend about forty five minutes doing a very detailed clinical intake of anything that impacts the type of treatment plan that you get.

Madge Rumman:

We do all of that in under five minutes. And the quality of the data input is really, really high because what we find is when people sit down and think about the answers, the quality of the clinical input tends to be higher. And then what we do is we automatically generate a treatment plan for you for the conditions that you sought us after. So if it's menopause, then it's anywhere from hormonal options, non hormonal options, or lifestyle changes. And you're able to meet with the provider on the platform right away.

Madge Rumman:

This provider will have a very structured conversation with you and they have full prescribing authority so they prescribe the correct treatment plan for you. And we do that for other conditions. So we have menopause, we have urology, so there's about seven bladder conditions that we also instantly diagnose. And you're able to connect with a provider right away. And then the other piece of our platform is that we're very focused on the continuity of care.

Madge Rumman:

So with all of those conditions, they're never a one and done. What we have done is that we've taken the clinical ways that symptom tracking is used, and we've put it into a digital format. And then that digital format can really inform you about how you're progressing through your treatment plan. So you're able to track your symptoms through the app, and it's done in a very smart way where if something has changed, you're prompted to go in and talk to a provider. And we also empower women with information about all of the conditions that they're interested in.

Madge Rumman:

So that could be perimenopause, menopause, urology conditions. All of that is within the app. And having access to that clinically validated information allows our patients to ask the right questions, but it also puts in their hands clinically validated information that gives them the right screens for their health. So for example, if experience post menopausal bleeding, that's a sign of cancer screening. So we flag that in the system.

Madge Rumman:

But it's very difficult to flag it if you sort of see those symptoms and ignore them. So our goal is really to put that clinically validated information in the hands of the patients and allow them to have timely access. And we also work with employers. So a big part of this and really the biggest driver for us is really growing that employer support network. So we have incredible employers around the country who have chosen Blair Health and it helps their population access help in a timely fashion, which is so great because there are so many retention benefits to it, keeping your workforce healthy and working really, really well.

Madge Rumman:

But then there's also some hard cost savings where employers are really struggling with very high insurance costs. And when you go through multiple, multiple visits to see a specialist, those costs tend to go up. With Blair Health, they're able to sign up and move a lot of the female conditions over to a predictable cost model. So that's been one of our core drivers is really being able to bring employers on the journey to support women in the workforce and make sure that the population is healthy.

Adrienne Garland:

Incredible. So there's so much there. I was listening, taking notes and wanting to ask you so many questions along the way. So Blair Health is specifically for women that are sort of in that midlife, whatever that means. Mean, and I think that that could probably start even in your 30s, right?

Adrienne Garland:

Yeah. Yeah. So

Madge Rumman:

Yeah, it's now we started off with that midlife focus, but really the biggest focus for us is all of the conditions that take women out of the workforce, but also take women out of the face of earth. So we started off with the menopause vertical and now we have urology, which tends to go a little bit downstream in the age because it could also be women who are going through postpartum. The general goal is basically all conditions that impact the quality of life for women. Midlife tends to be a little bit more underserved. There's a lot of support for fertility and some of the earlier parts of womanhood.

Madge Rumman:

But then there's also other things that tend to kick in and other verticals that we plan to support as part of our expansion plan, but they all fall under the umbrella of deeply underserved on the specialist access. And then two, impacting the day to day lives of women and making us live longer in poor health is the general theme.

Adrienne Garland:

I love that. And it's so encouraging also to hear that there are companies that also value, you know, women in their workforce and they're proactively seeking specialized care for those women because, you know, ultimately, it's going to keep those women hopefully from, you know, leaving that that company and and doing something that is going to help allow them to pursue better health. Right? Because it's so confusing that period of of midlife after, you know, listen, I just think it's confusing to be a a woman period, like end of end of sentence. But, you know, after you sort of go through that whole entire journey of of having kids and then, you know, for those of us who are super driven, you know, we wanna get right back to work.

Adrienne Garland:

We don't we don't wanna let anything stop us. And yet some of these health issues are the very things that make us question, you know, what we're doing. It leads to fatigue and burnout. It's one of the factors, I mean, there's a multitude of factors, but it's one of the factors that take women out of the workforce at the exact time where they should be rising through the ranks and getting to those senior leadership positions. And you know, when they do opt out, then there's not a lot of women at the top.

Adrienne Garland:

And then that's just not good for anybody. Yeah.

Madge Rumman:

Not good for the economy. A $1,000,000,000,000 loss in GDP. Wow. Which is massive. And what's driving that is lost productivity and dropping out of the workforce earlier.

Madge Rumman:

And women are doing that on top of other caregiver activities like, know, whether it's taking care of children or aging parents, and then that tends to compound the effort. So, you know, we're held to really high standards because the reality of it is that if you're dealing with all of that and you are living in poor health and then you're sort of expected to perform at those really high levels, it's a very unrealistic expectation. Like if you're performing even at the baseline level of performance and you have all of that going on, you're really exceeding expectations, right? So what we're trying to do at Blair Health is really remove all those things that take women away. And we think the economic impact and this has been studied, it's really massive.

Madge Rumman:

It's really the biggest choke point in the entire healthcare system. And we really want to see more and more people rally behind the cause and we think everybody has to play a part and employers have to pay a part and then women also have to play a part in advocating for themselves and their support systems also play a very critical part as well. It's a team sport all around.

Adrienne Garland:

Yeah, I love that. It is truly a team sport. And then when women do not rise through the ranks like that, in addition to just lost productivity, you know, I think that everybody globally misses out because there's not that diversity of approach or thinking. And, you know, sometimes the we lose the humanity. And then there's even, you know, a lot of statistics that show when women are on senior leadership teams that companies perform even better.

Adrienne Garland:

So, yes, there's lost productivity but there's also lost, you know, just revenue into the global economy and that the more that's in there that we can direct to help people, you know, of this world and and the environment, the the better. So I love that Blair Health is sort of, you know, trying to alleviate one of those pressure points that if if if solved, right, or when solved, we'll say, when solved, is really truly gonna help the the world. So I I absolutely love that mission so much.

Madge Rumman:

Yeah. Thank you. And and yeah, it's it's very much an investment where we can really quantify the impact, right? Yes. Sometimes we have a tendency to just focus on the soft costs, but the hard costs really matter.

Madge Rumman:

Like that is something that also brings efficiency into the healthcare system. And our belief at Blair Health is that we have to be the bridge between the patients and the providers and the broader society. So we sort of sit in the middle and we've created a model that can close the information gap on the provider side and can get plugged into insurance and employer rails And then is ultimately at the end of the day in an app format in the hands of women that allows them to get access to health when they need it, but also empowers them with the right information to know when they need it. Because that's the other point of entry is that sometimes you're so busy with other stuff and there's so much information out there, you don't know what's true from what's not. Put that clinical information even just purely from an informational basis in the hands of woman right away and then that allows you to really practice the concept of preventative medicine, which is when you seek help for any health concern, you're not just seeking it when you're very sick.

Madge Rumman:

You are as the symptoms emerge, you're seeking help.

Adrienne Garland:

Yes, you get out in front of it, which is, you know, I have sort of been on this whole entire journey, just be you know, because of my age and health concerns and everything really starting when I was in my thirties. And I didn't know that I even understood what was going on and sort of, I guess that's, you know, twenty years ago, some of these, you know, health tech companies were not in existence. And so I didn't have the access to the type of care that exists right now. But it's definitely a very confusing time. And one of the things you mentioned and I just wanna point out only because, you know, so many of the women that are listening to this podcast, you know, I think I don't know if they necessarily understand it.

Adrienne Garland:

But when you're going through the whole entire perimenopause menopause journey, you know, I think there's a I don't know if it's misinformation, that, you know, you can tell what's going on with you with blood tests. And and I'd I'd just love for you to kind of talk about how you you said how with the intake, it's more about symptoms and how things are showing up in your life. So can you talk about how it's really not about blood tests and it is about some of these symptoms that you're experiencing. And one of the things that I just want to, you know, kind of call out is that it's so important, I think, to also be able to check-in with yourself and evaluate and allow yourself to believe that what you're experiencing is not just in your head. Because I think we've been told that, you know, time and time again, this will pass.

Adrienne Garland:

Oh, you know, don't worry about it. Keep going. So can you just talk a tiny bit about that because that's the that's the thing that I think is critical.

Madge Rumman:

Yeah, absolutely. So to address your first question, the first one is, is there misinformation? The the short answer is like, yeah, there's a lot of misinformation unfortunately about perimenopause and menopause and the blood test is one of them. Typically it's not really needed for the purpose of diagnosing menopause. The reason is like, take it any day, your hormones are going to be up or up or down.

Madge Rumman:

It's not going to give anything that new. Chances are, like over time your estrogen levels naturally start to drop and that drop really happens as early as late 30s, right? So how it's diagnosed is really based on clinical observations, meaning if you have symptoms, it's worth getting checked out. And that's exactly what we do at Blair Health. And we ask for all of the symptoms that are associated for menopause that at the perimenopause or even before stage, you're able to complete our assessments and you're going to get an answer right away.

Madge Rumman:

The other aspect of that is that there's so much misinformation about that, that we have made a very conscious decision to make that part of our flow free and accessible to all. So we don't charge you for that initial assessment. So you're able to go in, you know, right now, you're able to get an answer right away. And it's not just an initial diagnosis of the stage that you're in. It's also information about that stage and what it means for you.

Madge Rumman:

And that's usually the first question that women ask is to your point about the second question is that feeling of being validated of saying, yeah, no, your symptoms are associated with perimenopause and that's typically where some of that confusion is around. So we give women that validation upfront and you're able to see somebody on the platform right away. We've had this really interesting one of our first patients, so she's somebody who's in her late 30s and she was experiencing a lot of night sweats, right? Yeah. And she went to her family doctor and then another family doctor and they told her, Oh, you're too young to be in perimenopause.

Madge Rumman:

You're late That doesn't typically happen. One of her provider, one of the providers that she saw actually told her like, Don't sweat it. No, no. No, it's like literally just don't sweat it, don't worry. You're like too young.

Madge Rumman:

Like you should get periods. They were sort of all over the place. And you know, she was waking up literally drenched in sweat. And she came to us at Blair Health and we immediately validated her like no, she had some really obvious symptoms of being in perimenopause and we were able to help her and she went on on one of the treatment plans and immediately over, you know, twelve weeks her symptoms disappeared.

Adrienne Garland:

Wow. And that's one of

Madge Rumman:

the things that she talks about is that because of her age, she was sort of ignored and told, hey, you're crazy, don't sweat it. But her day to day life, her mood, everything was impacted. And she came to Blair Health and she was able to get that validation right away from doing the menopause assessment. And she was able to connect with somebody who is willing to help her right away. And you see that happen all the time.

Madge Rumman:

And really what it speaks to is a lot of people talk about the patient knowledge, right? Like so they put a lot of the onus of information on the patient. But where the gap truly is, is in the provider knowledge. Women are seeking support, they're going to their family doctors, it's just that there's a lot of misinformation about the field

Adrienne Garland:

that

Madge Rumman:

a lot of times you don't get the right answer. And that's basically what Blair Health is. It's sort of a specialist in a box where we're empowering the patient to help them get care very early, but we're also empowering the provider on the other side. That provider is typically a generalist who has had no specific or specialized training in those conditions, but they are empowered with super technology on the Blair backend where they're able to provide that specialist level care at scale and that's sort of the secret sauce in Blair is that we don't think that the path to close this information gap is to throw money at the problem and just add more and more and more and more providers. We don't think it's cloning specialists.

Madge Rumman:

The medical training path is really long and it's like not difficult. It's not very hard. It is very hard to sort of do that at scale. It's by leveraging that super technology to empower the provider on the other side of the line to provide that specialist level knowledge using our super technology.

Adrienne Garland:

Hey, everyone. So for years, I've been working with Dr. Kent and sending people in my network his way. He does so much impact work. What do I mean by that?

Adrienne Garland:

Well, he helps people create books and podcasts and things like that. He even helps with this podcast behind the scenes. Dr. Kent is my Thought Partner. Anyone listening knows that we all need to do what we can to get our thoughts, opinions, and voices out into the world and how important it is for women to invest in other women and for women to hire other women. I am all about that, and you all know that.

Adrienne Garland:

But in this case, I think Dr. Kent is an exception. He's doing something really different via this new program that he's launched called the Genius Discovery program. So he wants to work with people like me and like you who are impact driven. Dr. Kent has an intensive program that goes for a month.

Adrienne Garland:

He also has a three month program where he figures out where you're headed with your brand, your business, your speaking, and your signature story as a Thought Leader. I've known Dr. Kent for a long time. So believe me when I say that he has a ton of experience working with people that are looking to make an impact, but might not know exactly how to approach them. So if you're interested in talking to him, you can go directly to talktokent.com, or you can send me a DM on Instagram at She Leads Media, or just shoot me an email over at hello@SheLeadsMedia.com.

Adrienne Garland:

Amazing. This is such an interesting model too. I have so many questions. First, I just want to say that, you know, I teach this class at Rice University, and it's called the New Venture. And what we do is we, you know, encourage students to think about a problem that's worth solving that they're passionate about.

Adrienne Garland:

And then we go through a process in order to truly understand the customer and what the problem is, so that when they do go to market that they're reducing risk all along the way, right, derisking the venture. It's great. It's amazing. It's it's so enlightening. And as you're talking through everything, I I just, you know, I hear my my students because the the this problem that you're solving in multiple ways comes up a lot in what these students are observing.

Adrienne Garland:

And the just this solution is so novel. And then there's this layer that you need, which is the providers and the physicians. Right? And I'm very interested in in understanding that side too, because why would a physician be incented to perhaps not and I don't know exactly how it works, so maybe you can break that down. But, why would a physician who is maybe part of some type of a practice or maybe they have their own business, why would they want to add to their plate and also become a Blair provider?

Madge Rumman:

Yeah, that's a great question. So the demand is really high for physicians and also we use nurse practitioners as well to be part of the Blair platform. There's a number of reasons for it. The first one is that they get this sort of flexible work opportunity that's really, really phenomenal. They get to be a part of like a cutting edge startup and a lot of physicians, you know, they make money by the hour.

Madge Rumman:

So it's like the more you build, the more money that you make. And they are burdened with a huge amount of admin work, paperwork. And the industry is really behind as far as the technology. So they're really, really burnt out. And a typical family practice would want to serve a very diverse population, right?

Madge Rumman:

They're not just seeing women, they're seeing children, they're seeing men, they're seeing all kinds of different conditions. And having a regulated clinician led specialist tool in their in their hands is a huge, huge unlock. Means that they're able to serve the patient right away without having to just send a referral through And they're able to be a part of this like really cutting edge technology that takes machine learning and put it in the hands of physician. But it's also happening in a hyper regulated environment under the whole Blair umbrella. What we found is that the demand for this sort of innovation is high and doctors and nurse practitioners all around the country are looking for ways that technology can also make their lives easier, whether it's the auto scribe reducing the paperwork, improving the knowledge, improving the specialized knowledge, the appetite to improve and learn and leverage technology is definitely there.

Adrienne Garland:

Oh, I love that. I love that. And just with this other layer, this technology layer, you know, AI, there's so much talk about, you know, AI is only as good as the information that it's been trained on. And there's definitely, you know, bias in AI and and I don't really know is is AI getting more, you know, diverse? Is it is it taking into account a lot of this information that is specific to women or underrepresented groups.

Adrienne Garland:

So can you just talk about, you know, are you further sort of training a model or, you know, is is this information that is then going back out into, you know, the big wide world of AI? Because we don't want only, you know, white male information coming back to us through AI.

Madge Rumman:

Yeah. No. I think there's many layers to this question. So the first one is really around what is AI? So I think you nailed that one when you said it's like, it's only as great as the prompts that you put in.

Madge Rumman:

So if you are a patient going through menopause symptoms, you know, not every symptom is going to indicate that you have menopause, like trouble sleeping may or may not be sort of a part of it. So if you're a patient, you're going to go in and you're going to put in whatever information comes in. Right. And then you're going to get an answer back. The quality of that answer is going to depend on the quality of the input.

Madge Rumman:

So those models have really evolved, but you're also coming into an unregulated environment where you're potentially seeking advice from a robot. Right? Yes. So that's not what we do at Blair Health. And what we've done at Blair Health is that we have built our own proprietary clinical LLMs.

Madge Rumman:

So the core of those models is machine learning. So what we do is we work with a specialist. So let's say we're building a urology vertical, we bring in a specialist who's been practicing for many, many, many years and we take the information that's in the brain, which includes the prompts that a specialist would typically ask in a specialist appointment. And we build our own proprietary learning model based on that. So it's like our own proprietary Blair Health model.

Madge Rumman:

Yeah. And then that Blair Health model is like learning through aggregated data. But the core of it is basically just taking that specialized training and then putting it into that model. And then we control the inputs of that model through our detailed clinical assessments. So we have the health and wellness assessment.

Madge Rumman:

We also have a menopause assessment. We have a bladder condition assessment. The quality of the data coming through is really high and we've tested all of our models at high traffic clinics. And we only ask for information that is clinically relevant. And then we control what the patient goes in.

Madge Rumman:

And then we have our own proprietary learning models recommend a treatment plan. But what's really important and how we're different from like going to your ChatGPT is that we are a licensed medical company with practising authority in The States that you are in. And we would never ever ever use any form of call it AI or machine learning to actually prescribe to you. That would be very, very dangerous. What we do is we have a person who is a trained professional, who is leveraging the proprietary LLMs that we have building And they are in the driver's seat when they have the one on one conversation with the patients.

Madge Rumman:

And the technology simply empowers them to elevate quality of care. And I think that's where a lot of people get AI wrong. If like you're using AI in an unregulated environment without controlled inputs, it's potentially dangerous. And then on your final point around the actual models and how good that they have got just the external ones. I will say they have gotten significantly better even in the last, you know, nine to twelve months.

Madge Rumman:

When we started working the LLMs for some of those open source platforms were not accurate. Now they're getting a lot closer to getting accurate. And I think representation is something that is improving. ChatGPT has a health version now that's also improving a lot. But none of those things replace having that operating environment and really being able to practice within the rules and regulation of healthcare.

Madge Rumman:

That's what Blair does, right?

Adrienne Garland:

Love it.

Madge Rumman:

It's lot better but you should never just fully rely on No. Chat to answer. Yeah.

Adrienne Garland:

Right. It's like back in the day, checking all your symptoms on WebMD and coming to the conclusion that you know, you have a brain tumor or something like that without actually going to a doctor. So it is truly complimentary and I think that that's a level of comfort that women need and it's also, you know, sort of the, you know, follows all the rules and the regulations. So yes, that's sort of like a warning to everybody that's listening. Don't just take what some of these, you know, AI models that are accessible to anybody with what they tell you, definitely seek a medical professional to sort of be able to do both.

Adrienne Garland:

And I love that because it sort of gets you gets the clinician closer to maybe getting at the symptoms, getting you faster access to what you need. And I think that this conversation is so critically important for women not just because, oh, you know, we need to manage our our symptoms, but, you know, this is something that as, you know, driven women that we want to make an impact in the world. We wanna do great things and oftentimes that that relies on the fact that we need resources, you know, money, capital. And if we opt out of the ways to to do that and we're reliant on, you know, other people to sort of give us handouts, if you will, we're never going to make progress. So this is almost like you go to the the gym or you go on a run to maintain your cardiovascular health and to build muscle and be strong and all of those kinds of things.

Adrienne Garland:

I think this and one other thing that I want to mention that just sort of outside of this conversation, your mental health as well. Right? And a lot of times what we're talking about here does affect your mental health. So we need to sort of look as women at the three sixty degree picture of ourselves and sort of, I mean, I don't want to make this sound like optimize your health, but do everything possible. Yeah.

Adrienne Garland:

To just make sure that you're not disregarding a piece of yourself so that we can do good in this world. We need more women in positions of power, in positions that make decisions because I do believe that we sort of make more measured decisions that take more people, more experiences into account. So that's I mean, you know, what you're doing is incredible. It's so needed. And more women need to pursue things like that.

Adrienne Garland:

And so I admire what you're doing. I can't wait to dive into more about Blair Health and understand it more. How can people just sort of, you know, take an assessment and and learn more and then maybe even go to their employer and say, hey, you know, if you haven't, if this is not part of our benefits, we need to include this ASAP.

Madge Rumman:

Yeah, so the best way to understand, Blair Health is to try it and we make it very, very easy. So go to blairhealth.com and then click sign up and then try it and the assessment is there and it's free. Then if you want to move forward with an appointment you'll be able to meet with somebody right away. And you know, the other point that you brought up is how can you take it to the next level? Some of our first employer partnership opportunities actually came from patients that have tried us on our website and have had a good experience and said, hey, I'm an executive at this firm and I've had a good experience and I paid for it and the price is affordable and accessible to most women.

Madge Rumman:

But it'd be great if this is offered to other women in the workplace because I think it's really, really, really needed. And so we do also encourage women to, you know bring this to their employers and we're always happy to continue to grow our employer network in The US. And yeah any feedback or anything about that we are we also offer complimentary calls with our nurse practitioners where if somebody is unsure about the service or they need additional information they can very easily book a ten minute call to learn a little bit more about what we do. Incredible. blairhealth.com is where you find us.

Adrienne Garland:

Thank you so much. And if people want to reach out to you, ask you some more questions about what it's like to be in the tech world or scale businesses, how can they get in touch with you personally?

Madge Rumman:

LinkedIn is the best way. So yeah, just look me up on LinkedIn, Madge Rumman, and send me a DM and I'll reply. Amazing. Always love learning more and connecting with other women who are building great things. And I also think just on your other point around AI, we need to not be scared about AI.

Madge Rumman:

We need more women to be a part of the journey because the only way to improve it is by having more women build in AI and more women build in a more responsible way. Our view is that AI is here to stay and what we want to see is more doctors and more people take the leap of faith and be at those tables where those build decisions are made. So one part is about participation. The other part is about participation in the build, like be a builder. So if you have an idea, you know, go out and just build.

Adrienne Garland:

Hallelujah. Thank you so much, Madge. It has been such an incredible pleasure speaking with you. I love what you're building. I love the fact that you've built incredible things in the past, and I can't wait to just, you know, keep tabs on on your journey and see where you go.

Adrienne Garland:

And thank you so much for inspiring us here today on the She Leads podcast.

Madge Rumman:

Thank you so much for having me and for all the thoughtful questions. I really enjoyed the conversation.

Adrienne Garland:

If this conversation moved you, inspired you, or made you think differently, please take a moment to leave a five star rating and review. It's not just about boosting the show. It's about amplifying the voices of women entrepreneurs who are leading with vision, building with purpose, and shaping what's next. We need more of these conversations in the world right now, don't you think? And if someone came to mind while you were listening, someone who matters to you, send this episode to them.

Adrienne Garland:

If there's something on your mind about leadership, legacy, or what's next, I want to hear it. Head to sheleadsmedia.com/voice and leave a voice memo or note. Your insight might just help shape a future episode. Make sure to follow the show and come back next week for more conversations you won't hear anywhere else. Thank you so much for listening.